Guarantees
Customer satisfaction is a top priority for us here at Crown Building & Construction. That’s why we offer 10 guarantees that will safeguard you from any mishaps and ensure you’re completely happy and satisfied with your final home.
25 Year Structural Guarantee
Unlike other construction companies who offer a 10-year structural guarantee, we stand by the longevity of our homes and offer a 25-year guarantee.
Fixed Price Quote
We don’t add extra costs on top of the agreed price. Once you’ve signed off on a fixed price quote, that is what you can expect to pay. There are never any surprises with a Crown build. Of course, should you choose to upgrade to a fitting or fixture outside of our standard range, we are always happy to a provide quoted price for product upgrades and include this in your build.
Quality of Workmanship Guarantee
In the unlikely event you’re not 100% happy with the craftsmanship of an aspect of the home, we’ll come fix it up free of charge.
Deadline Guarantee
If we don’t begin and complete the build of the agreed date (unless weather or circumstances outside of our control permit us to do so), we will subtract these days over deadline from our final invoice.
10-Year Bathroom Tapware Guarantee
We exclusively choose quality fixtures that offer a 10-year warranty. If there are any issues within the warranty period, we will replace the fixture for you free of charge.
Products Guarantee
We will look after all appliance faults and warranty claims, so you don’t have to stress or waste time following the completion of your build.
Site Safety Guarantee
When you choose Crown, you can be ensured our site is OH&S compliant. The health and safety of our clients and our entire staff is our number one priority.
Rubbish Free Guarantee
We’ll ensure your building site is kept rubbish-free throughout your build. We’ll remove all waste products and skip bins well before the handover date.
90-Day Maintenance Period Guarantee
Once your home is complete, we’ll be on call for the next 90 days to ensure everything is as it should be.
12-Month Follow Up 100% Satisfaction Guarantee
After 12 months, we’ll come and check over our work to make sure everything remains in order. We’ll also listen to any concerns you may have and, if need be, attend to any additional works free of charge.
